Multi-location dental groups
Your group needs shared standards without losing what makes each practice useful to its community. Plan websites, local search, paid search, and reporting around your brand model, office capacity, and the next acquisition or opening.
For emerging groups with 3 to 15 offices and established networks with 15 to 100 or more offices, start with an inventory of what exists, what your team owns, and what each office needs next.
Pick the model that matches how your group is owned and branded. A domain migration needs its own risk review, URL map, redirect tests, measurement baseline, and rollback plan, and an acquisition alone is not a reason to replace an established domain.
A starting architecture
Shared domain with a browsable location directory and a distinct page for each office.
What to protect
Accurate office identity, useful local content, and a booking route for that office.
What to standardize
Templates, the component library, tracking names, and publishing approvals.
A starting architecture
Keep established practice domains where a migration review supports keeping them.
What to protect
Existing search visibility, recognizable brands, and ownership of accounts and access.
What to standardize
Location IDs, reporting definitions, campaign governance, and access records.
A starting architecture
Regional brand sites or directories, connected by shared operational standards.
What to protect
A clear relationship between each brand and the offices that use it.
What to standardize
A shared measurement dictionary and accountable change management.
Each workstream is a set of decisions to make and records to keep before the first office changes.
1
Create a location registry before any template rollout. Give each real office a page with its address, hours, the services actually offered there, directions, accessibility notes staff can confirm, and a booking route for that office. Use stable location IDs across systems. Do not publish city-name swaps that send everyone to the same generic destination.
2
Document owners, managers, business groups, approval rights, and the office contact responsible for hours and closures. Group access by business or brand when that matches how the group operates. Agencies should not rely on shared passwords. Google's bulk-verification route generally requires at least 10 eligible profiles from the same business. Ten unrelated brands collected by an agency do not automatically qualify. Duplicate, suspended, and disabled profiles do not count toward the minimum, and Google may require additional verification.
3
Choose account boundaries on purpose. A Google Ads manager account can connect multiple accounts, and the group should keep appropriate administrative access. Map location assets and location groups to the offices each campaign actually serves. Separate media spend from management fees in reporting. Keep the naming convention for UTMs in the reporting dictionary.
4
Give every office a documented process for requesting honest feedback, routing responses for review, and escalating questions that should not be answered in public. Keep patient details out of public responses. Report whether the process was completed separately from ratings and from acquisition outcomes. Do not invent review targets or promise a rating.
5
For a new office, list dependencies such as a confirmed address, opening hours, booking readiness, website checks, profile eligibility, and paid-search launch approval. For an acquired office, inventory domains, profiles, call numbers, analytics, and vendor access before changing anything. Agree on dates and acceptance criteria after discovery. A transfer of ownership is not the same job as a new opening, and neither one has a universal launch timeline.
6
Agree on what an enquiry, a qualified lead, an appointment request, a booked appointment, and an attended appointment mean before comparing offices. GA4 key events and call tracking are inputs. They are not interchangeable proof of booked patients. Report spend, leads, and known booking outcomes with matching date ranges and clear limitations. SmileTrak, our marketing analytics platform, and ToothRank, our curated directory for DDS clients, belong in the conversation only when they fit the measurement scope you agree to. Any integration is confirmed before it goes into the plan.
Adding offices in a new state? Start with that state page, then pick the guide for the job in the guide library below.
Governance
Ask for these four records before a rollout. Each one shows who owns what and what is in scope.
One domain decision for the brand model, then a page for each real office: address, hours, services offered there, and a booking route. Stable location IDs come before any template rollout.
Record owners, managers, and business groups. Google's bulk verification route is for eligible profiles from the same business, generally at least 10. Duplicate, suspended, and disabled profiles do not count.
A manager account can connect the group's Google Ads accounts. Map location assets to the offices a campaign serves, and report media spend apart from management fees.
Agree on what an enquiry, a qualified lead, and a booked appointment mean before comparing offices. SmileTrak and GA4 key events are inputs. They do not, by themselves, prove a patient was booked.
Tick what your group can already show. Your answers stay on this device, and you can copy or download the summary.
Next step
Send the office list and how each office is branded. We use it to scope the website model and the rollout order before we propose a delivery plan.
Please keep patient records and passwords out of the contact form.
DDS Web Solutions is a dental-first agency and also serves medical practices and other business types. Offices are in Sacramento, California (primary) and San Mateo, California. Phone (415) 800-1127.
Smyly is our smile and facial esthetic preview for practices that want it in the consult. It is separate from location reporting. SmileTrak is our marketing analytics platform and is included with client engagements. ToothRank is our curated directory for DDS clients. We bring SmileTrak or ToothRank into a plan only when it matches the measurement scope you agree to.
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40 guides and services
Sources: Google help pages on bulk verification, business groups, manager accounts, and location assets, plus Google Search Central on doorway abuse and local business structured data.
No. A single-brand group often evaluates one domain with a location page per office. A house of brands may keep established practice domains after a migration review. A hybrid may use regional sites plus one measurement dictionary. Buying a practice is not, by itself, a reason to replace its domain.
Google's bulk-verification route is for eligible profiles that belong to the same business, generally at least 10. Duplicate, suspended, and disabled profiles do not count, and Google may ask for more verification. Ten unrelated brands under one agency login do not automatically qualify.
Define an enquiry, a qualified lead, an appointment request, a booked appointment, and an attended appointment first. GA4 key events and tracked calls are inputs. They do not, by themselves, prove a patient was booked. Keep unmatched bookings visible in the report.
A de-novo opening depends on a confirmed address, hours, booking readiness, website checks, profile eligibility, and an approved paid-search launch. An acquisition starts with an inventory of domains, profiles, phone numbers, analytics, and vendor access. Set dates after that inventory.
An office roster, a brand map, the current vendor list, and the reporting questions you want answered. Do not send patient records or passwords through a contact form.
